We are looking for night receptionists for the winter season 2026–2027.

Reception is the heart of the hotel – even at night. In this role, you ensure that the night runs smoothly and calmly, while also preparing everything so the next day starts in an organized and seamless way.

What your workday looks like

Your shifts are mainly between 23:00–07:00 (exact hours may vary slightly depending on the location).

Start of the shift – getting up to speed

You arrive while the hotel bar is still open and go through the day’s updates and any ongoing matters with the evening shift.

At the beginning of your shift, you’ll often interact with guests. They may ask about the next morning’s activity schedules or how warmly they should dress. This is also a good moment to share any updates on northern lights sightings.

Once the bar closes and the restaurant team finishes, you take care of closing procedures and move into the night routine.

Night – calm surroundings, steady workflow

During the night, you work independently in a peaceful environment. There’s a steady flow of tasks, so the shift stays engaging and structured.

Your tasks may include:

• Preparing materials for next day’s arrivals

• Coding key cards

• Answering emails

• Ensuring common areas are clean and ready, especially for breakfast

Morning – the hotel wakes up

You’re not alone all night – housekeeping and kitchen teams start their day early in the morning.

As your shift comes to an end, you assist the breakfast chef with setting up the breakfast and lighting candles on the tables. By the time the first guests arrive for breakfast, your workday is complete.

A role that matters

As a night receptionist, you provide a sense of security.

Guests can rest easy knowing someone is always present. If something unexpected happens, help is close at hand. Most situations are small but require quick and practical action – the most common being a lost or non-working key card.

What the job includes

• Handling reception night shifts

• Customer service in person, by phone, and online

• Ensuring a calm and safe environment throughout the night

• Preparing for the next day

• Working independently

What we expect from you

• Ability to work independently and take initiative

• Calm and responsible approach to work

• Good situational awareness and problem-solving skills

• Strong communication skills

• Fluent English (additional languages are a plus)

Previous experience in reception or customer service is an advantage.

At the beginning of your employment, you will complete a short training period in day shifts to ensure you are well prepared for night work.

What you get from this experience

Working in Lapland is more than just a job.

Our hotels are located in the municipality of Inari, well above the Arctic Circle. Winter is long and truly snowy, and outside of work there is space to breathe.

Balancing night shifts, your daily life here includes quiet surroundings, nature, and time to recover at your own pace. You’ll experience the deepest polar night – and celebrate the return of the sun with us in late January.

After your shift, you can step straight into nature:

• Cross-country skiing tracks, snowshoeing, and winter biking routes are nearby

• Silence and landscapes help you recover from a busy workday

• Northern lights – something you never quite get used to

We also offer Wilderness Hotels employee benefits, which support your free time and activities.

Staff accommodation is available if needed.
Apartments are clean and fully equipped – in practice, you only need to bring your toothbrush and warm clothes.

Salary and terms

• Starting salary: 2400 €/month + supplements

• Final salary depends on your experience and education

• Working hours: 90 hours / 3 weeks

Working hours bank:
All employees have access to a working hours bank. Hours may vary during the season, and extra hours worked during busier periods can be taken as time off later.
Any unused hours will be paid out at the end of employment.

How to apply

Apply through our online system via this page.

We will start reviewing applications immediately. Due to high interest, the process may take some time.